he Welsh Hog Roast Catering Company wants your event to be a success. The most effective way to achieve this is to formulate a strong, honest and open relationship with you where communication is clear and expectations from both sides are understood from the outset.

The Quote

After an initial discussion about your catering needs, The Welsh Hog Roast Catering Company will provide you with an individual written quotation by email. It will remain valid for one month. In the instance that the event brief alters, it may be necessary to review and reissue the quotation.

The Payment

The Welsh Hog Roast Catering Company services are hired under the terms and conditions set out below. The payment by any person of any fees and charges for such services shall be deemed to be an acknowledgment and acceptance by such person of these Conditions. When the deposit (or full payment) is submitted, you must read these Terms and Conditions.
Confirmation of your event will be upon receipt of the requested deposit. Failure to provide a deposit may result in cancellation of  your event.

Payment Terms

As many costs are incurred on your behalf prior to the event date The Welsh Hog Roast Catering Company have the following payment terms:
Deposit: A minimum of 20% is required immediately to confirm your event. Full pre-payment of all known costs is payable 14 days prior to your event.

Cancellations:

In the event that you need to cancel your event the following conditions will apply:
 
All cancellations must be made by telephone, in the first instance and then confirmed in writing or by email. The event will only be cancelled when the client is in receipt of a cancellation acceptance from The Welsh Hog Roast Catering Company. The cancellation acceptance will be confirmed by letter or an email from The Welsh Hog Roast Catering Company.
 
If the client cancels the event one calendar month prior to the event date specified in the quotation, the client will be liable to pay 20% (equal to the minimum deposit of the total costs).
If the client cancels the booking less than two weeks prior to the event date specified in the quotation, the client is liable to pay 100% of the total costs.

Liability

The Welsh Hog Roast Catering Company confirms that they have, and will maintain, sufficient Public Liability Insurance for events concerning the booking.  A copy of the certificate is available upon request.
The Wales Hog Roast Catering Company follows strict HACCP guidelines for all food production, handling, storage and distribution and when conducting business with our clients and their guests. Our policy, based on these guidelines, restricts the service of foodstuffs to a maximum of four hours after being removed from refrigeration.

The Welsh Hog Roast Catering Company advise that all food must be consumed within two hours of initial serving.  Food consumed two or more hours after service is at the client's discretion and therefore at their own risk. Clients are responsible for the consequences of consumption after two or more hours.

Delivery

The Welsh Hog Roast Catering Company operates a free delivery policy up to a limit of 40 miles. Delivery charges will apply thereafter, dependent upon distance, unless otherwise agreed.